Operations and Impact Manager (Greater Atlanta area)

This is an intense startup role with no typical day. You will gain exposure to every functional part of the organization, including growth, operations, people, and development, in addition to the industries we intersect with, including pharmacies, health facilities like nursing homes, community health centers, free clinics, government, and tech.

We launched an ambitious plan at TED2020 to get nearly $1B of medicine to 1M low-income patients over the next five years as a part of The Audacious Project. This blended role is key to building out the processes and systems we need to support this level of scale.

Our future teammate will focus their impact on:

Managing complex organizational projects. You will be our go-to for high value operations projects that take us to the next level of scale. It might be managing a pharmacy project to provide an analysis for investing in automation, mapping current processes and some time-in-motion data to identify high-value opportunities to improve efficiency. It might be evaluating our organizational shipping costs across regions and shipping types (ground v. freight), getting detailed plans from UPS and FedEx and working with their sales team to negotiate discounts and their foundations for further reductions. ← Real projects in the queue.

People operations. Our team is already growing from less than 15 people to over 30 in the next several months. You will help us find, grow and keep an awesome team of do-ers passionate about reimagining the future of healthcare access. You’ll help us develop a diverse talent pipeline, optimize our onboarding experience, and create an engaging, learning environment for our bi-coastal team.

Developing content to leverage our impact to inform and mobilize stakeholders. You will serve as a content developer and strategist for our work, from pharmacists and nurses who package-up donations, to the clinic leads and social workers who make referrals, to telling the stories of patients who utilize our services to get access to medications they need to get and stay healthy. You will research and produce engaging content for SIRUM and our partners, generating clear and captivating content, from funder updates to blog posts to one pagers, to champion our work and its impact on health disparities.

Our future teammate will be:

  • Passionate about our mission to get every pill to a person in need, our belief that we can use technology to correct this market inefficiency, and our eagerness to build a national solution.
  • A great project manager. You excel at organizing yourself and others, defining project goals and outlining milestones. Then, you do it. You execute fairly independently and deliver final products on-time.
  • An exceptional writer. You can easily write compelling, clear, succinct, rapid and jargon-free content for healthcare providers and the general public alike.
  • Detail-oriented. You have a great deal of precision, implementing the rigor needed to work in healthcare where the work you do impacts the lives of others. You can get to 100% when needed.
  • A problem solver. You enjoy digging into the complexity of problems. You understand the need to “go down the rabbit hole” to learn why something isn’t working so you can find a solution, not just put a bandaid on it.
  • A self-starter and embrace change. You have some experience in start-ups, like a fast-paced environment, and enjoy the changes of an organization always striving to improve. New tool to streamline tracking shipments? No problem. New software to link our webform data into a mass email tool? Love it!